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Wherever you go. Your health care coverage goes with you. When you're a BlueCross BlueShield plan member, you take your health care benefits with you — across the country and around the world.

Within the U.S.

  • Always carry your current BlueCross BlueShield ID card for easy reference and access to service.
  • In an emergency, go directly to the hospital. Remember, care performed at an out-of-network hospital will process according to your out-of-network benefits.
  • To find nearby doctors and hospitals, access the Find a Doctor or Hospital tool or call BlueCard® Access at 1-800-810-BLUE.
  • Have your provider call your BluePlan for pre-certification or prior authorization, when necessary. Please refer to the back of your card.
  • When you arrive at the participating doctor's office or hospital, simply present your Plan ID card. If you are a Preferred Provider Organization (PPO) member, the doctor will recognize the PPO Suitcase logo, which will ensure you will get the PPO level of benefits.
  • For members with a PWA prefix, remember to see a provider in the Open Access network while you are in the state of Georgia. For members with a PXN prefix, remember to see a provider in the Network Blue network while you are in the state of Florida. When you travel outside of your state, you may see any PPO provider to take advantage of your in-network benefits.
  • You should not have to complete any claims forms or pay up front for medical services other than the usual out-of-pocket expenses (deductibles, copayment, coinsurance and non-covered services).

Around the World

  • Always carry your BlueCross BlueShield ID card when you travel or live outside the U.S.
  • Follow the same simple process as in the U.S., with these exceptions:
    • You pay the doctor or hospital for inpatient care at non-BlueCard Worldwide hospitals, outpatient hospital care and other medical services. Then, complete an international claim form and send it to the BlueCard Worldwide Service Center.
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